New Airport Luggage Transfer Service Piloting at Select Disney Resorts

Beginning April 3, Guests staying at select Disney Resort hotels will have the option to drop off their checked luggage with Luggage Assistance for direct delivery to Southwest Airlines at Orlando International Airport (MCO). A third-party provider will facilitate transportation of the luggage to the airport. 

This offering is part of our ongoing collaboration with Orlando International Airport to help manage the high demand for travel to Central Florida and enhance the experience not just for our guests, but for all travelers passing through Orlando International Airport.

We are piloting this new service. Like anything new we introduce, we will continue to launch, learn and adjust.

This service will be available at the following locations starting April 3:

• Disney’s All-Star Movies Resort

• Disney’s All-Star Music Resort

• Disney’s All-Star Sports Resort

• Disney’s Art of Animation Resort

• Disney’s Pop Century Resort

This service does not include luggage transportation from the airport to a Disney Resort hotel.

If a Guest's flight is scheduled to depart before 1 p.m., they must drop their bags off at Luggage Assistance by 1 a.m. the night before their flight. If their flight is scheduled to depart at 1 p.m. or later, they must drop their bags off at least 4 hours before departure and no later than 1 p.m.

Guests can contact or visit Luggage Assistance for any questions.